Question 1

How fast does the ZxAI Prior Auth agent submit authorizations?

Accepted Answer

The Prior Auth agent files and follows up on authorizations within hours. Typical turnaround drops from around 11 days to 2 days, with no staff hours spent on the paperwork.

Question 2

How many hours does prior authorization take a physician each week?

Accepted Answer

According to AMA 2024 data, physicians lose an average of 4.6 hours per week to prior authorization work. The ZxAI Prior Auth agent removes that load.

Question 3

Does the Prior Auth agent follow up on pending submissions?

Accepted Answer

Yes. It tracks every submission, chases payer portals automatically, and escalates exceptions to your staff only when human judgment is needed.